I recently bought a Triban 520 but I'm not sure when I can get a free service is this within the first 3 months and is there another within 6 months or is there just the one free service ?
Also Edinburgh Decathlon don't seem to like booking a bike in for a service and asked if I could just drop it off one day. I use the bike every day so it's not too handy to drop it off and get in back in maybe 2 or 3 days depending on the repair shops workload, I'd much rather book it in and get it back on the same day. Is this standard practice at Decathlon or do I need to push them to book it in on a particular day ?
Sorry to bump this thread, but has this policy changed, i bought a bike in the middle of march, i have been unable to get to a store as i live quite a distance away, and also been out the country. the bike is now 4 months old, but looking on the decathlon site it looks like the policy has now changed to only 3 months? i take it i have lost out on my free service unless it is done as goodwill?