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Sports Member

When did the Free Bike Check change from 3-6 months only to 3 months

Hi, i bought my son a new bike in Decathlon in the middle of march, i just went to book the free bike check, but was told that the bike needed to be under 3 months. i live miles away from the nearest decathlon store, and this is the first time we have been able to get back to the decathlon store for the check (bike is 4 months old) i thought the policy was 3-6 months as i saw a post on here from last year?

 

Would it be possible to get the free bike check ? or am i going to have to pay now?

Occasional Contributor

Re: When did the Free Bike Check change from 3-6 months only to 3 months

Hi @masher

 

I replied to your request on the other thread.

 

Can I just ask which store you took the bike to?

Craig
Workshop Technician
Decathlon Coventry
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Pen
Sports hub Partner

Re: When did the Free Bike Check change from 3-6 months only to 3 months

Hello,

 

Could anyone please confirm what the status is with the free service check? I bought my bike in October 2017 and was told then that I can bring it in for a free check within the first 6 months. I just now called my local Decathlon to make sure that's still the case but was told that the free service check is only possible within the first 3 months, not 6 months as I'd been told when buying.

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