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Bar
Sports hub Partner

Guide ropes for 2" tent

Hi, we bought a 2 second 3 man tent last week to go campin gnext weekend (hopefully). In all the pictures we have seen the tent has the built in guide rope at the back (from the ventilation flap), one either side and two at the front. However, ours only came with one for the front. Is this an omission or is only oen supplied? Odd if it is because the pictures show two including Decathlon's own videos. It's a bit of a pain because we don't live near a store and Decathlon don't seem to have email contact addresses.

 

Regards

 

Rob

Community Manager Community Manager

Re: Guide ropes for 2" tent

Hello @Bar!
It seems a bit strange, maybe a piece was missing from the manufacturer; have you tried calling the store where your purchased it in order to get the missing one?
You can the contact here http://www.decathlon.co.uk/decathlon-stores.html or contact our Customer Loyalty Team on here http://www.decathlon.co.uk/contact-us.html, providing them your order number!

I hope camping is going to be all right despite this! Enjoy your tent,
Maelys
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